Our courier will collect the items from you within 1-2  business days. Once the item is picked up and the item has passed the quality check, (for KSA this can take up to 8 days and UAE up to 2 days) the amount will be transferred to your bank account within 7-14 business days.

For COD refunds please contact us at 80074884 in UAE, 8003014884 in KSA.