Return AND EXCHANGE

• How can I exchange an item?
• How do I return an item?
• What items can be returned?

Refund

• What is the return/refund process?
• What is the Sivvi credit?
• What is the SIVVI refund process?
• What is Payment On Hold?
• I paid with my debit/credit card, but got refunded in SIVVI credits. Can I transfer my refund to the card I paid with?
• How does my wallet get credited?

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