How can I add or delete my card info from the SIVVI account?

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• Is it safe to save payment card details in my SIVVI account?

  Your credit/debit card information will not be visible to SIVVI or any other party. You can delete your card details at any given time from your SIVVI profile. Card details are saved in your SIVVI profile purely for convenient checkouts of all your ...

• What is the Sivvi credit?

  SIVVI credit is an electronic wallet associated with your SIVVI account that allows you to make online purchases with credit we may have refunded you. You can use the available wallet balance along with cash on delivery or credit card if your wallet ...

• I paid with my debit/credit card, but got refunded in SIVVI credits. Can I transfer my refund to the card I paid with?

  Yes. Simply reach out to our friendly customer service team and raise a request. If the refund is for an order that is cancelled before shipping, the amount will be automatically transferred to your card and will reflect within 7-14 business days. ...

• What is the SIVVI refund process?

  You can check out our entire return policies here. SIVVI has an easy to process, customer-friendly refund policy a) I received a defective/damaged item, can I get a refund? In case the product received by you is damaged or defective, you could return ...

• Can I split my payment between wallet and Credit Card/Cash on Delivery?

  Yes. You can use the available credit in your wallet along with cash on delivery or credit card if your wallet amount does not match the entire order value.