How do I return an item?

How do I return an item?

SIVVI gives you the option to return purchased item(s)*. Any order that has been shipped, falls within a returnable category and is within the 15 days limit from the date of delivery, can be filed for return.

How does it work?

Go to "My Account"
Click on “Returns”, then “File a new return”
Select the item(s) you want to return from the list.
Select the most appropriate return reason
Select your preferred pickup location and submit.


Need help? Contact our customer service team on 80074884 in UAE, 8003014884 in KSA for further assistance.

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