What is the Sivvi credit?

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• What is the SIVVI refund process?

  You can check out our entire return policies here. SIVVI has an easy to process, customer-friendly refund policy a) I received a defective/damaged item, can I get a refund? In case the product received by you is damaged or defective, you could return ...

• Is it safe to save payment card details in my SIVVI account?

  Your credit/debit card information will not be visible to SIVVI or any other party. You can delete your card details at any given time from your SIVVI profile. Card details are saved in your SIVVI profile purely for convenient checkouts of all your ...

• I paid with my debit/credit card, but got refunded in SIVVI credits. Can I transfer my refund to the card I paid with?

  Yes. Simply reach out to our friendly customer service team and raise a request. If the refund is for an order that is cancelled before shipping, the amount will be automatically transferred to your card and will reflect within 7-14 business days. ...

• How can I add or delete my card info from the SIVVI account?

  Adding a new payment card: During checkout, any card you choose to pay with will automatically be saved against your account. You can then use the same card(s) for future orders. Deleting a payment card: Login to your SIVVI profile. Under your ...

• Can I split my payment between wallet and Credit Card/Cash on Delivery?

  Yes. You can use the available credit in your wallet along with cash on delivery or credit card if your wallet amount does not match the entire order value.