What items can be returned?

What items can be returned?

You can return a product if it is not a part of the non-returnable list and if you have received:

a) An incorrect product (if the product is unused, in original unbroken packaging and includes all tags).

b) A damaged / defective product (For electronics, open products will be accepted if different from description or picture displayed).

c) If you have changed your mind or placed a wrong order, we will only accept a return under certain conditions:

The items are in its original retail packaging (Sealed/Closed Box) and is not damaged or tampered in any condition. The seal of the item needs to be in an intact condition.
For Clothing & other fashion products, the product needs to be in original packaging and have all the original tags.
For all other products, returns are accepted if a product is in unbroken original packaging, including all accessories.
Refund will be issued into your wallet or credit card, post-inspection at our end.

For more information refer to our return policy or call us at 80074884 in UAE, 8003014884 in KSA.