Return AND EXCHANGE
How can I exchange an item?
If the item you have ordered is the wrong size please feel free to contact our customer service team on 80074884 in UAE and 8003014884 in KSA. We will help to get the original item returned and exchange it for the right size. Exchange/replacement ...
What items can be returned?
You can return a product if it is not a part of the non-returnable list and if you have received: a) An incorrect product (if the product is unused, in original unbroken packaging and includes all tags). b) A damaged / defective product (For ...
How do I return an item?
SIVVI gives you the option to return purchased item(s)*. Any order that has been shipped, falls within a returnable category and is within the 15 days limit from the date of delivery, can be filed for return. How does it work? Go to "My Account" ...