How can I track my order?
Once your order is shipped, you will be receiving an SMS with a link to reschedule, combine or cancel the shipment.
All orders will be shipped by noon Express. However, in a few cases, it will be handled by our delivery partners and they may ask you to collect from their nearest office to your address.
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When will I get my order?
We’ll notify you about the status of your order via SMS and email. Orders are processed and shipped 6 days a week (Saturday-Thursday), except for Public Holidays. You can find the expected delivery date at the checkout page, or whenever you open your ...How can I place an order?
Here’s a simple guide to help you place an order on SIVVI.COM: Browse through the products. Select the items you would like to buy and add them to your bag. After you add everything you need to the bag, click ‘View Bag” and then "Proceed to ...How can I cancel my order?
You can cancel your order during the confirmation or while it's under preparing by logging into your Sivvi account and clicking on "My Account" > Orders. Every product ordered will be listed, by clicking on each you will get the option to cancel. ...How do I know when my order is accepted?
As soon as you place an order online, you will receive an email confirmation along with an SMS which will consist of your order details and order number. We’ll continue to notify you via email and SMS on the progress of your order until it reaches ...How do I know the status of my order?
Once you’ve placed an order, you’ll be notified as your order progresses. To check the status of your product, log in to your SIVVI account and click on the 'Orders' tab. You’ll be able to see the status of each product here. Clicking on a product ...